Our Consumer research

Consultation: The Citizens Advice Draft Consumer Work Plan 2020/21

18 December 2019

The loyalty penalty in essential markets: one year since the super-complaint

26 September 2019

Counting on it - Cross sector minimum standards of support for people with mental health problems

14 August 2019

Citizens Advice Consumer Annual Report 2018-19

27 June 2019

Citizens Advice Consumer Work Plan 2019-20

27 June 2019

Monopoly Money: How consumers overpaid by billions

29 May 2019

The Mental Health Premium

1 March 2019

Consultation: The Citizens Advice Draft Consumer Work Plan 2020/21

14 December 2018

Automation for the Nation

13 December 2018

Excessive prices for disengaged consumers: A super-complaint to the Competition and Markets Authority

27 September 2018

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