Press releases

All the latest press releases from Citizens Advice.

Shoppers stuck with faulty electrical items urged to use their consumer rights

28 November 2016

Citizens Advice responds to GB Energy Supply going out of business

26 November 2016

Extra Energy has worst complaints handling score for third quarter in a row

24 November 2016

Ban on pension cold calls a win for consumers, says Citizens Advice

19 November 2016

Clearer broadband speeds on adverts will help people compare prices

17 November 2016

Citizens Advice says it is “fundamentally unfair” that energy firms are charging much higher prices for standard tariff

14 November 2016

Citizens Advice responds to independent review of the ‘Access to Banking Protocol’

10 November 2016

Citizens Advice calls for strong protections for people hit by mobile ‘not spots’

29 October 2016

Citizens Advice responds to Co-operative Energy paying £1.8m for customer service failings

27 October 2016

Citizens Advice responds to Business, energy and industrial strategy committee investigation into rights and treatment of non-permanent staff

26 October 2016