Our Energy research

Navigating net zero: A framework to give people the confidence to invest in home energy technologies

25 March 2021

Home truths: The challenge and experience of making home energy improvements

25 March 2021

Innovation in the tariff market: Discussion paper on how new tariffs can work better for people

8 March 2021

Good practice guide: Making sure heat network consumers get the right support and information

26 February 2021

Good practice guide: Supporting people in energy debt

27 January 2021

RIIO-2 price control Enhanced Engagement process: Recommendations to Ofgem and energy network Customer Engagement Groups and User Groups

25 January 2021

Bringing heat networks up to standard: How heat networks can start delivering better customer service outcomes

15 January 2021

Demanding attention: Managing risks with demand-side response, to improve consumer experience tomorrow

14 January 2021

Recovery or Ruin? The role of accessible support in helping energy consumers through the crisis

16 December 2020

Future Energy Consumers: Views from our digital series

16 November 2020

Survey

Please fill in our survey to give your feedback on our policy pages. Your responses will help us continue to improve how we present policy research and data on our website.