How we use cookies to help you

It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site.

As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you.

You can find out more about the cookies we use.

Donate

Donate

Press releases

All the latest press releases from Citizens Advice.

Suppliers must refund customers who were overcharged

15 August 2016

Citizens Advice responds to FCA PPI deadline

2 August 2016

Bournemouth scam hotspot of the country, says Citizens Advice

27 July 2016

Citizens Advice responds to FCA report on credit card market

26 July 2016

Holiday problems on the rise as people don’t get what they’ve paid for

22 July 2016

Citizens Advice responds to collective action case against MasterCard

6 July 2016

Citizens Advice responds to Extra Energy investigation

4 July 2016

Bogus investments costing victims £20,000, finds Citizens Advice

1 July 2016

New Director of Energy at Citizens Advice

28 June 2016

Citizens Advice responds to CMA energy investigation

24 June 2016