Administrator

North & West Gloucestershire Citizens Advice are looking for an enthusiastic individual to join our Admin team and make a real difference to their community. This is an opportunity for you to join an established charity that has an excellent reputation for the provision of high-quality advice and is a great place to work. You’ll be part of a team committed to working together and with partner agencies to achieve the best outcomes we can for our clients.

As an Administrator, your primary focus will initially be managing the grants process. You will oversee all stages, from the application and assessment phase to the disbursement of funds provided to North and West Gloucestershire Citizens Advice by external funders. These grants are intended to support clients facing challenges such as the cost-of-living crisis, fuel poverty, and housing arrears.

As current funding programmes come to an end, the role will evolve to support the development and implementation of new ways of delivering grant support, projects and related administrative functions. The successful candidate will play an active role in helping shape and embed these new processes and ways of working.

The postholder will also be responsible for delivering a variety of general administrative support to the Charity. This will involve assisting staff and volunteers working both in the office and remotely, as well as providing support to clients seeking advice through face-to-face meetings, email, and telephone.