Service Manager

Apply before 11pm on 3 August 2025.

Job summary

Salary
32,505, - 34,005
Location
Sandwell and Walsall
Workplace
Office based
Contract
Fixed term contract, until 31 July 2026
Hours per week
37

How to apply

You can check for more information and how to apply.

Interviews will take place on 14 August 2025.

About the role

Citizens Advice Sandwell and Walsall are advertising for a Service Manager who will play a vital role leading and managing a team and service. The succesful candidate with have overall responsibility for delivering high-quality outcomes and providing clear, effective leadership. You will oversee a multi-skilled team, ensuring they remain motivated, supported, compliant and efficient in their roles. A key focus of the role is to foster a collaborative and client focused environment, where services are seamless and centred around the needs of those we support.

This Service Manager position is also open to applicants wishing to apply as a Development Trainee Service Manager, offering the opportunity to gain the necessary skills and experience while working toward full managerial responsibilities.

For full details, please download the job description and person specification below. To apply, simply complete the application form (also available below) outlining your suitability for the role. Please note we are unable to accept CV’s.

If you need any adjustments or assistance with your application, we’re happy to help just email us at staffrecruitment@citizensadvicesandwell-walsall.org

We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as you can if you are interested in the role.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.