Interim Chief Operating Officer

We’re looking for an experienced and people-focused interim Chief Operating Officer to help lead Citizens Advice Runnymede and Spelthorne through its next stage of development.

As our second-in-command, you’ll work closely with our Chief Officer, Trustees and management team. You’ll lead our day-to-day operations, oversee service delivery, people and business development and help turn our strategy into practical results.

It’s an important time to join us. Demand for advice is increasing, resources are under pressure and the world around us is changing quickly. We’re looking for someone who can help us adapt while keeping people, quality and our purpose at the heart of what we do.

You’ll be an experienced senior leader who can bring people with you, lead change, make sound decisions and build strong relationships. You’ll be collaborative, approachable and committed to creating an inclusive organisation where staff and volunteers can do their best work.

You don’t need to have worked for Citizens Advice before. Experience of transformation or working in the charity, public, advice, health, housing or community sectors would be welcome, but isn’t essential.

Location: CARS offices in Addlestone and Staines, with some remote working by agreement.

Closing date: Wednesday 2nd December

Find out more and apply:

https://www.randscab.org.uk/wp-content/uploads/2026/11/CARS-Interim-COO-Job-Pack-2026.pdf

If you care about people, enjoy making organisations work better and want your leadership to make a difference in your community, we’d like to hear from you.

Citizens Advice Runnymede and Spelthorne welcomes applications from people with diverse backgrounds and experiences. We’re committed to equity, diversity and inclusion in how we work and how we recruit.