Operations Manager

Operations Manager at Citizens Advice Lincoln and Lindsey

Role Responsibilities

We are looking for an experienced Operations Manager or a person who can demonstrate they have transferable skills to manage operational activities. The successful candidate will be responsible for leading and managing all operational aspects of the organisation, reviewing their effectiveness and processes to improve and develop where appropriate. This includes;

Operational planning and development

IT & telephony

Premises and facilities

Health and safety

Risk management

HR.

This is a pivotal role that ensures the smooth running of the organisation. You will report to the Chief Executive Officer to ensure operational functions are managed well and enable the organisation to deliver an efficient, effective and forward thinking advice service.

Please submit your CV and covering letter demonstrating how you meet the person specification of the role. Please follow the SMART goal-setting framework to structure information within your covering letter, ensuring your responses are Specific, Measurable, Achievable, Relevant, and Time-bound. This approach helps to provide clear, concise, and impactful information that demonstrates your skills and suitability for the role.

If you have any questions please contact paul.burrows@citizensadvicelincolnandlindsey.org.uk