Advice Team Leader

Join the Team Making a Difference in Leeds!

Do you believe in social justice, equality, and making a real difference in people’s lives?

We're recruiting for the following rewarding role at Leeds Citizens Advice & Law Centre:

Advice Team Leader

Part-time role (28 hours per week)

Salary scale £34,433 - £36,362 (pro rata)

As Advice Team Leader you will play a key role in ensuring our advice services are delivered to high quality standards with a strong focus on our Gateway Service but will also work across other teams as required You will lead, motivate and support staff to deliver quality services, helping the team to achieve agreed targets and objectives. You will support and provide cover for Team Leaders of other subject areas, and will also work in our City Centre Hub supporting advice through face to face, telephone and digital channels.

Experience of people management is desirable but this role may also appeal to an experienced Generalist Adviser with a good level of technical knowledge who is looking to develop skills in managing and supervising others, and support holistic service delivery in related advice areas.

Excellent organisation and communication skills are essential for this role, along with a solution-focused approach and an understanding of the importance of motivating individuals to succeed. A positive approach to leading a team and working with others to achieve wider organisational goals is essential