Financial Capability Keyworker

Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.

Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.

We are recruiting for Financial Capability Keyworkers to improve the financial capability and resilience of clients by providing budgeting support, debt prevention advice, and practical money management skills. The role focuses on early intervention, helping clients take control of their finances before issues escalate into crisis.

Working for Citizens Advice Wirral has a range of benefits including:

A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)

Agile working, including up to 5 additional days of flexi leave each year (pro-rata) and both home and office-based days (role dependent)

A contributory pension scheme

Employee Assistance Programme

To find out more and start your application please click the link: https://app.beapplied.com/apply/g3kewn6vf4