Supervisor for the Macmillan project

Citizens Advice Harlow, working together with our regional consortium, Citizens Advice Essex, has been awarded grant funding from Macmillan to provide a specialist welfare benefits advice service to help people in Essex cope with the financial impact of a cancer diagnosis.

This post is to support the development and delivery of a new pan-county service (also covering Southend and Thurrock) to provide intensive, expert welfare benefits advice and casework to clients diagnosed with cancer and their immediate families. Posts are funded by Macmillan Cancer Support until at least May 2026.

The role is to ensure that, through support and supervision, a team of Specialist Welfare Benefits caseworkers working across the Citizens Advice Essex consortium is equipped, enabled, and supported to consistently provide high-quality advice and casework service to clients or members of their immediate family who have been diagnosed with cancer across Essex.