Debt Adviser (CEDA)

Debt Adviser Vacancies

£24,500 Per Annum (Training Salary - pay rise on successful completion of probation)

Permanent

37 hours per week

Based at our Beeston Office

Do you have experience in customer service or a call centre and are ready for a new opportunity? Are you seeking a fresh challenge and the chance to take the next step in your career? Do you want to make a real difference in people's lives?

Citizens Advice Central Nottinghamshire and Nottingham & Districts are looking for debt advisers to join us on a brand new project working with clients providing them with advice over the telephone. You will be working with a tight knit team to provide help and a way forward to those most in need. We will provide full training.

If you wish to be considered for this exciting opportunity you will need to demonstrate the following skills-

• An ability to demonstrate a high level of commitment to training and good understanding/experience of the processes in dealing with advice giving

• The ability to prioritise tasks and work to deadlines using own initiative

• The ability to communicate effectively, both orally and in writing with a range of people and organisations

• The ability to work effectively and collaboratively as part of a team and work without close supervision

• Ability and willingness to follow agreed procedures

• Ability to work in a sensitive, enabling and non-judgemental way with people from a wide range of backgrounds

• Ability to maintain confidentiality and appropriate professional boundaries

To read the full person specification and view the job pack please visit our website: https://ca-centralnotts.org.uk/join-the-team/

Information on how to apply is in the job pack.