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Volunteering with Citizens Advice

At Citizens Advice, we have over 20,000 volunteers including 17,000 who are invaluable to delivering our advice service and 2,200 in the Witness Service. They have helped over 2.4 million people face to face, over the phone, by email and chat in 2020 to 2021.

Why volunteer with us?

Watch our video of volunteers talking about their experience of working in the Citizens Advice network.

Welcoming disabled volunteers

We offer a warm welcome to every volunteer whatever their background - what you can expect from us as a disabled volunteer.

UAT (Release)