Adviser

Apply before 6pm on 18 August 2025.

Job summary

Salary
£25,023
Location
Hybrid · United Kingdom (multiple locations) Birkenhead · Wirral Combination of home working and Wirral venues
Workplace
Hybrid working
Contract
Permanent
Hours per week
35

How to apply

You can check for more information and how to apply.

Interviews will take place on 1 September 2025.

About the role

Citizens Advice Wirral is recruiting for full time advisers to provide advice to clients in a variety of ways including face to face, telephone and email. The adviser's role is to explore the client's issue and then provide information and advice relating to the client's options.

We are a local charity assisting Wirral residents with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. We also actively work for change in the policies and practices of organisations that impact our clients.

Our values shape how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.

Working for Citizens Advice Wirral has a range of benefits including:

A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)

Agile working with both home and office-based days (role dependent)

A contributory pension scheme

Employee Assistance Programme

To find out more and start your application please click the link: https://app.beapplied.com/apply/cbunuspvlb

Closing date: 18th August 6pm.

Interviews will take place w/c 1st September.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.