Generalist Outreach Caseworker

We are looking for an application from anyone who has the skills and experience required for this exciting new role. Please complete our online application form and submit a CV and covering letter explaining how your skills and experience match the role specification.

We are seeking a compassionate and proactive Generalist Outreach Caseworker to advise clients within outreach locations across our funded projects. This role is ideal for someone passionate about supporting individuals with which are struggling financially and to look at helping to improve their situation.

This role is funded to advise, assist and support clients across a range of specialist projects through face-to-face, video, telephone and email advice channels. The postholder will provide holistic advice and practical support across a variety of service areas, including but not limited to welfare benefits, debt and financial resilience, income maximisation, housing, and other generalist advice topics. As the role operates across multiple projects and funding streams, it requires a flexible and adaptable approach, with the ability to respond to changing service demands, client needs, and project priorities while maintaining a high standard of client-focused advice and casework.